Privacy Policy

Y Square Plumbing Engineers and Water Meter Works is committed to protecting the privacy and personal information of our customers, clients, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.

1. Information We Collect
We may collect personal and business information including:
  Name and contact details (phone number, email address)
  Company or property details
  Service address and project information
  Payment and billing details
  Website enquiry information

2. Use of Information The collected information is used to:
  Provide plumbing and water meter services
  Respond to enquiries and service requests
  Process quotations, invoices, and payments
  Improve our services and customer support
  Communicate important service updates

3. Information Protection
We implement appropriate security measures to protect customer information against unauthorized access, misuse, or disclosure.

4. Sharing of Information
We do not sell, trade, or rent personal information to third parties. Information may only be shared when required:
  To complete service obligations
  With authorized service partners or suppliers
  When required by law or regulatory authorities

5. Data Retention
Customer information is retained only for as long as necessary to provide services and comply with legal or business requirements.

6. Cookies and Website Usage
Our website may use basic cookies or analytics tools to improve user experience and website performance.

7. Customer Rights
Customers may request access, correction, or deletion of their personal information by contacting us directly.

8. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in services or legal requirements